Full control over claims, supplier recovery, and service contracts. From product registration to closed-loop analytics, every warranty dollar is tracked, recovered, and optimized.
Most OEMs lose between 2% and 7% of product revenue to warranty claims every year.
Without automated validation, erroneous and duplicate claims slip through, turning warranty into a cost center.
Recovery claims have filing deadlines. Manual processes miss the window and the reimbursement you earned.
When warranty data stays in spreadsheets, engineering never sees the failure patterns that could prevent the next wave.
From product registration to final supplier recovery, all in a single connected system.
Configurable business rules and automated validation for every claim type.
Auto-generate claims, track deadlines, and run electronic negotiations.
Price, sell, and administer extended warranty and maintenance programs.
Web and mobile registration. Complete installed base picture automatically.
Create RMAs, track parts, and link inspections to claim records.
Failure trends, dealer performance, and closed-loop product feedback.
Products registered via web, mobile, or batch. Business rules check coverage and validate fault codes automatically.
Automated workflows for repair authorization, parts ordering, and cost allocation. Smart work queues prioritize by value.
Supplier recovery claims generated from root-cause data. Up to three rounds of electronic negotiation.
Analytics dashboards show failure patterns, cost drivers, and recovery rates. Closed-loop feedback improves products.
Overview Warranty claims management is the process an OEM uses to receive, validate, approve, and pay warranty claims filed by dealers, service centers, or […]
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Overview: AI in automotive warranty management refers to the application of machine learning, natural language processing, and predictive analytics to automate and improve warranty […]
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Most OEM warranty teams can tell you how many claims they processed last month. They can tell you the total claim cost, the average […]
Read →See how NextGen Warranty can cut your claims costs, improve supplier recovery, and give your engineering team the product intelligence they need.
